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About EzanShop

 

EzanShop is an online shopping destination where you can find a wide range of items at competitive prices. This website is owned and operated by Ezans Limited, which is based in the United Kingdom.

Why shop on EzanShop

The following are the reasons to shop with us:

1- Return

If the item does not match the listing description, we will make sure that the buyer gets the item he ordered once the item has been returned. However, the buyer is responsible for paying the return postage costs. The return is accepted within 15 business days of the actual delivery date. The item must be returned in the original condition in which the buyer received it, along with the original packaging and all associated items and documentation, such as the box, operating manuals, etc. The time period (15 business days) commences when the buyer receives the item (signature on deliver date) and ends when the item is received. If a buyer wants to return an item, he must contact us FIRST. We will tell him which address he must return the item to. We will not make the refund if the buyer does not send the item to the right address.

2- Easy exchange

In case the buyer receives a faulty item, or if the item does not match the listing description, he will receive a replacement once the damaged item has been returned. However, we will only accept the item if it was damaged before delivery. This means that we only replace items if they are defective or damaged at the point of sale.

3- Refund

In case the buyer does not wish to receive a replacement, he will be refunded the purchase price once the item has been returned. A refund can be issued only if the item does not match the listing description or if the buyer receives a faulty item.

4- Buyer protection

Our buyers are protected from checkout to delivery. When they use PayPal to buy, they are entitled to a full refund if the item arrives but is not as described. There is a FULL money-back guarantee by PayPal. In addition, the buyer never shares his financial information with EzanShop.com.

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